Legal Notice

Privacy Policy and Distance Sales Agreement

This page outlines how Mahalle Burger processes your personal data and the distance selling terms that apply to online orders.

1. Purpose and Scope

This Privacy Policy and Distance Sales Agreement applies to the processing of personal data belonging to individuals who place orders through mahalleburger.com or use Mahalle Burger’s mobile and online ordering channels, as well as to the resulting distance sales relationship.

2. Definitions

The terms “Company,” “Data Controller,” “Customer,” “Site,” and all other terms used in this document have the meanings assigned to them under applicable legislation, including Türkiye’s Personal Data Protection Law No. 6698.

3. Purposes of Processing Personal Data

Your personal data is processed only to the extent necessary to receive, prepare and deliver online orders, issue invoices, manage customer relations, and fulfil our legal obligations.

4. Cookies and Marketing Communications

Cookies may be used to improve your experience on the Site, remember your preferences, and perform statistical analysis. You can update your cookie preferences through your browser settings.

5. Distance Selling Terms

Once an order is confirmed, information concerning the characteristics of the products, total price, payment method, delivery details, and the right of withdrawal is provided in accordance with the applicable distance selling legislation.

6. Returns, Cancellations and the Right of Withdrawal

Due to the nature of food products, the right of withdrawal does not apply to orders that have been delivered in accordance with their essential characteristics and consumed. If an incorrect, incomplete, or spoiled product is delivered, you may contact Mahalle Burger to request an appropriate resolution.

7. Your Rights and Applications

To exercise your rights under Türkiye’s Personal Data Protection Law or ask a question about this Privacy Policy, you may email info@mahalleburger.com or contact us at Şirinyalı Mahallesi, Lara Caddesi No. 173/B, Muratpaşa, Antalya, Türkiye.